FEEDBACK

TEXT-back is a perfect way to elicit instant feedback. Determine the success, or otherwise, of a marketing strategy by encouraging feedback.

Being able to react instantly will keep you ahead of the competition and enable you to determine customer needs faster and more effectively

Benefits:

A novel way of soliciting response
Fits with youth culture of "texting"
Accurate details recorded
Avoids the need for costly call centre facility
Easy way to obtain feedback